LogiSense for communication service providers

Every Service. Every Contract. Every Invoice. Exactly as Agreed.

LogiSense ensures that what you sell, what your customers consume, and what you bill always match.
Let's talk
Revenue fully protected
Contracts always enforced
Confident month-end close

Trusted by Providers Monetizing at Scale:

five9-logo
8x8-logo
cisco-logo
vonage-logo
logo-gtt
logo-momentum

Every month you close the books wondering how much revenue didn't make it into your invoices

For regional telecoms, CLECs, and UCaaS providers, that uncertainty isn't a feeling. It's a financial exposure.
enterprise

Your billing system was built for a simpler version of your business. Since then the contracts have become more complex, your acquisitions have added more systems, and the gaps between what you sell and what you bill have quietly grown into a revenue problem you can feel but can't easily prove.

  • You suspect you're leaving money on the table but can't quantify it

  • Finance closes the month with uncertainty in the final numbers

  • Every new service launch feels harder than it should be

  • Fixing one billing problem seems to create two more

  • You're managing the billing system instead of running the business

When what's sold, consumed, and billed always match, everything else gets easier

Accurate billing isn't just a Finance win. It changes how your whole business operates.
status-quo

LogiSense captures high-volume usage events, applies controlled rating logic, enforces customer agreements, and generates transparent, audit-ready invoices.

It's not a generic billing engine. It's a monetization control layer for communication and service providers.

With LogiSense:

  • What was sold is exactly what gets billed, every time, across every account

  • Contract terms are enforced automatically, not managed manually by your team

  • Revenue leakage is eliminated at the source rather than discovered after the fact

  • Finance has a complete, auditable trail from usage event to invoice line

  • New pricing models can be launched without rebuilding billing infrastructure

  • Post-acquisition complexity is consolidated into a single billing operation

The LogiSense billing platform

How LogiSense helps communications providers

This is where the alignment between what you sell and what gets billed becomes operational.

Eliminate the gap between usage and revenue

Every billable event captured, rated correctly, and applied to the right contract — without manual intervention

Enforce every customer agreement automatically

Customer-specific pricing, committed spend terms, and negotiated rates applied consistently across every account, every billing cycle.

Launch new services without a billing bottleneck

Configure new pricing models, bundles, and usage-based offers through business-user tools. No custom code, no IT dependency.

Consolidate billing across systems and acquired entities

One platform for multiple service types, business units, and post-acquisition environments. A single source of billing truth.

One platform built around the contracts you've actually signed

Not a generic billing engine adapted for CSPs. A contract-driven platform designed for the pricing structures, usage volumes, and agreement complexity you already operate.

LogiSense aligns every billing decision to the commercial agreement in place with the customer. When agreements are amended, new services are added, or pricing evolves mid-term, LogiSense adjusts automatically and consistently.

That means no manual corrections, no exceptions managed outside the system, and no end-of-month uncertainty about whether the numbers are right.

  • Real-time and batch usage rating for high-volume CSP environments

  • Support for tiered, pooled, committed, and overage-based pricing models

  • Contract lifecycle management including amendments, renewals, and mid-term changes

  • Automated invoicing with multi-entity and parent-child account support

  • API-first integration with ERP, CRM, CPQ, and provisioning systems

  • Full usage-to-invoice traceability for audit and revenue recognition confidence

steven-quote
Knowing how well our teams have leveraged LogiSense's services in other lines of business, it was an easy decision to quickly implement their billing system during this period of urgent demand.
Steven Fraser
Cisco

A clear path to billing you can trust

You don't need to replace everything at once. You need a low-risk path to a billing operation that works.
Step 1

Diagnose

We start with a 30-minute conversation to understand where your current billing operation is under strain and where revenue is leaking.
Let's talk
Step 2

Stabilise

We replace the fragile parts first. Accurate usage capture. Consistent contract enforcement. This is where revenue stops leaking.
Step 3

Enable

With a trusted billing foundation in place, new services launch faster, complex agreements are supported without exceptions, and billing stops being a constraint on how your business grows.
Quick Answers

Frequently Asked Questions

Why do communication service providers replace their billing platforms?

They replace it because it limits growth. Legacy systems often struggle to support new pricing models, product launches, acquisitions, and increasing usage volumes. Over time, manual workarounds, custom development, revenue leakage, and slow time to market increase operational costs and make innovation more difficult. Modern billing platforms enable providers to introduce new services faster, simplify operations, and monetize complex offerings without rebuilding their billing infrastructure.

What should communication service providers look for in a modern billing platform?

A modern billing platform should be built to support evolving business models rather than fixed pricing structures. Key capabilities include configurable rating, usage-based and hybrid billing, real-time processing, customer-specific pricing, contract enforcement, API-first integration, scalability, and complete auditability. The platform should also allow finance, product, and operations teams to launch new pricing models without depending on lengthy development cycles, helping providers respond faster to changing customer and market demands.

Can LogiSense support subscription, usage-based, and hybrid pricing in one platform?

Yes. LogiSense enables communication service providers to manage recurring subscriptions, usage-based charging, and hybrid pricing within a single platform. Organizations can combine monthly recurring charges with usage, overages, committed spend, tiered pricing, bundled services, promotions, and customer-specific contracts without maintaining separate billing systems. This flexibility allows providers to evolve their commercial models as customer expectations and services change.

Can LogiSense handle high-volume rating and billing at enterprise scale?
Yes. LogiSense is purpose-built for high-volume environments where millions or even billions of usage events must be processed accurately. The platform supports both real-time and batch rating, enabling providers to monetize voice, messaging, broadband, cloud, UCaaS, CCaaS, IoT, AI services, and other usage-based offerings at enterprise scale. As transaction volumes grow, providers can continue launching new services without compromising billing accuracy or performance. 
Can LogiSense support wholesale, retail, enterprise, and channel partner billing?

Yes. Many communication service providers serve multiple customer types with different pricing models and contractual requirements. LogiSense supports wholesale settlements, retail billing, enterprise agreements, reseller and channel partner programs, and customer-specific pricing within a unified platform. This reduces operational complexity while allowing providers to manage diverse revenue streams without relying on multiple billing solutions.

How does LogiSense help reduce revenue leakage?

Revenue leakage often occurs when usage is missed, pricing rules are applied inconsistently, or manual processes introduce billing errors. LogiSense helps reduce these risks by automating usage mediation and rating, applying contract-specific pricing consistently, and enforcing business rules throughout the billing process.

When a usage record cannot be processed, LogiSense identifies and categorizes the exception rather than allowing it to go unnoticed. Once the underlying issue has been corrected, the record can be replayed and reprocessed, helping ensure that valid usage is accurately rated and billed.

Complete traceability from the original usage event through to the invoice improves billing accuracy, reduces manual adjustments, and gives finance teams greater confidence during reconciliation and month-end close.

Can LogiSense integrate with OSS, BSS, CRM, ERP, and payment systems? 
Yes. LogiSense is built with an API-first architecture that integrates with OSS, BSS, CRM, ERP, payment gateways, tax engines, CPQ platforms, provisioning systems, and other enterprise applications. This enables communication service providers to automate the flow of customer, usage, financial, and operational data across their technology ecosystem while minimizing manual intervention and duplicate data entry.
Why is LogiSense a leading billing platform for communication service providers?
LogiSense is purpose-built for communication service providers that need to monetize complex services at enterprise scale. Unlike traditional billing systems that can limit pricing flexibility and slow product innovation, LogiSense enables providers to support subscription, usage-based, and hybrid pricing within a single platform. Its configurable rating engine, high-volume processing capabilities, API-first architecture, and support for customer-specific contracts allow organizations to launch new services faster while maintaining billing accuracy and operational efficiency.

Trusted by communications leaders including Cisco, Five9, Vonage, 8x8, GTT, and Momentum, LogiSense helps providers simplify complex billing operations, reduce revenue leakage, and adapt to changing business models without relying on costly custom development. Whether introducing AI-powered services, expanding through acquisitions, or evolving pricing strategies, LogiSense provides the flexibility and scalability communication service providers need to grow with confidence.
A 30-minute conversation is enough to identify where your billing environment is holding revenue back.
Let's talk
Case study

Cisco Replaces Zuora With LogiSense

Cisco desired greater autonomy for go-to-market and product changes as well as better automation and consolidation of invoicing systems.
Read the case study
Podcast

AI Pricing Lessons Learned from Telco

AI pricing is repeating telco’s biggest mistakes. Learn how to protect margins and design pricing that survives growth and volatility.
Watch the podcast

Let's talk

If any of this sounds familiar, a 30-minute conversation is the fastest way to find out what's possible.
  • Find out where revenue is leaking from your current billing operation
  • Understand what it would take to enforce every contract automatically
  • See how other CSPs have closed the gap between contracts and invoices
  • Get an honest assessment of whether LogiSense is the right fit