Enterprises across the technology landscape are rethinking monetization as AI, automation, and new consumption patterns reshape customer expectations. Salesforce offered one of the most practical and transparent perspectives at the Usage Economy Summit 2025, openly sharing what worked, what failed,...
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The telecom industry is entering a decisive phase. Network innovation is accelerating, enterprise demand for digital transformation is rising, and new technologies such as eSIM, AI, and next generation wireless are expanding what operators can deliver. Yet for many telco leaders, the central...
The telecom industry enters 2026 at a critical inflection point. Network transformation continues at pace, yet the pressure on margins, return on capital, and relevance in the enterprise digital economy has never been higher. According to GSMA Intelligence, the coming year will be defined not by...
A billing system migration process does not have to be as hard as people are making it. It’s typically one of the riskier projects a company will embark on – and hopefully, only go through it once – but it can be easier. Our Global Services team has years of experience working through billing...
The Usage Economy has arrived—and companies that aren’t driving or adapting to the changing business landscape are going to be left in the dust. Usage-based transactions (or usage-based billing), as the name suggests, are centered around customers paying for what they use. If you subscribe to a...
In today’s fast-paced business environment, technology is essential for staying competitive. As companies grow and face new challenges, it’s vital that their systems and applications work seamlessly together. Platform consolidation achieves this by enhancing data flow and integration, ultimately...
The evolution of the Internet of Things (IoT) and maturing underlying technologies are giving businesses new and unique ways to communicate, connect and collect data like never before. With businesses bringing in unique offers and contracts to tap into and attract their customer base, there is an...
Is your telecommunication company at a tipping point of change? Leaders in the telecom space have the opportunity to diversify operations for greater revenue beyond their current models. Monetizing the flow of B2B sales data alone is projected to be valued at $33 billion by 2025, by strategically...
Usage-based pricing. You’ve heard of it. You’ve seen the competition do it. You’ve had customers request it. Now, you’re ready to implement it but want to understand its intricacies and impact on your business. This guide will help you learn all about usage-based pricing and its effects. Customers...
Subscription-based businesses are thriving due to their scalability and customer retention, ensuring predictable revenue streams. However, as customer data grows and services become more complex, outdated billing systems hinder growth. These systems lack the flexibility needed for modern...